Proactive managed protection tailored for small to mid-sized businesses.
★ SOC Now Powered by SentinelOne EDR / XDR ★
At Black Belt Network Security, we deliver proactive managed cybersecurity and network protection tailored for small to mid-sized businesses — combining advanced monitoring, preventative maintenance, and rapid response to keep threats at bay and your operations running smoothly.
Predictable, monthly protection for continuous monitoring and management, including our in-house NOC and SOC.
Targeted, one-time engagements for specific needs such as assessments, implementations, or testing.
All ongoing services include unlimited remote support, proactive alerting, and monthly reporting.
Each service is delivered by our in-house team with 24/7 coverage where applicable.
Continuous Security Operations Center coverage powered by SentinelOne EDR/XDR for real-time threat detection and response.
Centralized 24/7 monitoring and management of your network infrastructure and servers.
Full oversight for on-prem or cloud servers.
Perimeter and internal network defense.
Layered threat protection anchored by SentinelOne's AI-powered platform.
Secure your Microsoft 365 and Azure environment.
AI-powered prevention before threats execute.
Full-fidelity telemetry and rapid investigation.
Millisecond-speed response — faster than any manual process.
Surface novel and stealthy threats before they cause damage.
Passive network mapping — no additional hardware required.
Full transparency into your security posture every month.
No surprises — choose the model that fits your business.
Predictable monthly billing for continuous NOC & SOC protection. Annual prepay discount available.
Scoped one-time engagements with defined deliverables, invoiced per agreement.
Combine ongoing and project-based models into a tailored package.
Monthly via ACH or credit card. Annual prepay discounts available.
12–36 months standard. Month-to-month available at a premium.
Out-of-warranty hardware, travel >50 miles, third-party software licenses, major custom development.
Expand each appendix to review the full scope, responsibilities, SLOs, and key terms.
The goal of our NOC is to maintain the performance and availability of your servers and endpoints with 24/7 monitoring and support.
| Activity | Target |
|---|---|
| Acknowledge emails | 99% within 4 hours |
| Acknowledge tickets | 95% within 4 hours |
| Begin work on server-down tickets (with LOM) | 99.5% within 15 minutes |
| Begin work on critical/emergency incidents | 98% within 1 hour |
| Status updates on critical incidents | 95% every 3–4 hours |
| Resolution rate (full access levels) | 80% within 24 hours |
Our SOC provides 24×7 monitoring, detection, investigation, escalation, and incident support, leveraging SentinelOne's AI-powered platform integrated with our SIEM, threat intelligence, and analyst workflows.
See the SentinelOne SOC Platform section above for the full breakdown of EPP, EDR, Autonomous Threat Response, Threat Hunting, Ranger™ Network Discovery, and Reporting included in the SOC service.
| Category | Target |
|---|---|
| MDR / SentinelOne Initial Threat Analysis | Within 1 hour of alert |
| SentinelOne Autonomous Response (if enabled) | Milliseconds — immediate upon detection |
| SIEM Initial Threat Analysis | Per product SKU SLO |
| Client Ticket — Low/Medium | Response within 4 hours |
| Client Ticket — High | Response within 2 hours |
| Client Ticket — Urgent | Response within 1 hour |
| Voicemail Response | Classified Urgent; 1-hour goal |
Most breaches exploit implicit trust. Let's close those gaps — starting with a no-pressure conversation about your environment.